Hi,
Recently bought the product. Many good things but the deal breaker is this. Currently, my child can disable/remove the NF google chrome extension. Once disabled, he feels like Gaitonde from Sacred Games!
Had I known that I would manually enabling this extension every time its disabled, I wouldn't have purchased the product!
Please tell me that there is a fix for this.
Hi spnkr365,
Thank you for reaching out to us.
In the event the extension is removed or disabled by the child, Norton Family provides second layer of protection to safeguard the child from viewing websites that are not allowed as per the house rules. When the second layer of protection is enforced, children would see browser specific Internet access block message instead of Norton Family block page.
However, the second layer of protection comes with few limitations and provides support for Web Supervision only.
It is strongly recommended to go back and enable browser extensions to experience complete protection.
We have also sent few additional details via private message. Kindly check.
Regards,
Norton Family Team