I just downloaded Norton 360 for the first time. Had a hard time getting my internet to connect after waking the computer up, but I was able to figure that issue out. Now, I have discovered I cannot print. I went to print some documents for the first time since I installed Norton, and it says my printer is offline. I googled things to try to get it to start working, including restarting both the printer and the computer but that didn’t work. I tried adding devices to trust in the Norton app, but the problem I’m finding is that where it tells me to find the different options are not what show up on my app. I do not use the private Norton VPN. I thought maybe it could be the printer. But as soon as I uninstalled Norton from my computer my documents printed. So I new it has something to do with Norton blocking my printer I just don’t know how to fix it.
@Amanda_Martin Set your internet connection to “Private” in Norton settings. That will allow for your computer to see connected devices that are on your network.
Go to settings - Smart firewall - Network. You can toggle between public and private. Also have a look at the setting in the screenshot below. This from the 24.xxx version.
SA