Private wifi identified as public

Norton 360 for Windows
,
1

Issue abstract:
Network identification is always set to public even though I am in my private wifi

Detailed description:
The home page of Norton says "due to increased security, some apps have been restricted.

You seem to be connected to a public network, so we have increased you security and restricted access for riskier apps"

and in the settings, when I go go network, the network identification is always set to public, even though I am only connected to my private home wifi. I can not set this to private, it always reverts back to public

Product & version number: Norton 360
24.10.9535 (Build 24.10.9535.881)

OS details: win11

2

I also have a similar issue. Windows by default recommends and sets my network profile type to public, so it seems strange that Norton recommends changing it to private. I would have thought that was less secure. However, my setting remains on whichever one I choose.

I would appreciate knowing which setting is actually correct for my home network.

3

All: Public WiFi is less secure, thus the reason for the added security checking by Norton. Set your WiFi to private in Windows and restart, recheck.

SA

4

my wifi is already set to private, has always been

5

Do your Norton settings appear as these below? Check them both.

version 24xx wifi app controls to check
version 24xx wifi app controls to check1010×674 104 KB

SA

6

no change. The weiredest thing is that my wifi itself is properly shown as private, just the above network identification stays on public

7

Try this, then restart and see if the settings stick. Open Norton
Click Security (on left)
Click Advanced Security button (towards bottom)
Click Network (on left)
Put cursor on Smart Firewall and click the gear
Automatic Network Control should be set to “Smart Mode with Notifications”
Click Network tab
Select which networks are to be treated as PRIVATE, All others PUBLIC.
Let us know if this works for you.

8

@Thaliel Following up to see if your issue was resolved, can we assist further?

SA