[Problem] Can’t Install Norton Antivirus

Other Norton Products/Services
1

Hi everyone,

I’m having trouble installing Norton Antivirus on my device. I’ve tried a few things but the installation doesn’t complete successfully. I’m not sure what’s causing the issue, and I haven’t been able to figure it out yet.
I haven’t been able to find a clear solution, so I’m posting here in case anyone else has faced this and can help.

Thanks in advance!

2

Windows? Mac?
new machine?
what device security before Norton?
where/how did you obtain Norton installer? from your Norton account?
Norton AntiVirus Plus registered with your Norton account?

Product & version number:
OS details:
Error message:
Supporting screenshots: Show details
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3

Hello @kevinpierce

Error message:
for example:
Message: "This product key is not supported for the country registered to your Norton account [here]
DocID: v133932418
Last modified: 04/03/2025