PROBLEM: When I turn on the time supervision and click update settings, it goes back to OFF.
BACKGROUND INFO: I am running Windows 7 and Norton Internet Security. I downloaded Norton Online Family program and had the above problem. I followed the instructions to turn it on, but it does not turn on. I have installed, restarted computer, reinstalled, loaded updates, restarted computer and get the same problem.
I have the Windows Parental Control set to NO. I was using them previously but have turned them off thinking there may be a conflict. No success.
I was also using WindowsLive Parental Control, but have turned it off also. No success.
Prior to installing Norton, I was using Kapersky, but uninstalled the program prior to installing Norton.
I would really like to use Norton Online Family, and was one of the reasons I purchased the Internet Security a few days ago, but cannot get the time restrictions to work. HELP!
This is still not working. Tried the following: 1. Slide to on position. Unselect. Click and hold the ON check for long time. Orange ring shows up arond box but when release and update settings…it reverts to OFF.
2. All the above but after selecting Update Settings click and hold ON…still reverts to OFF.
3. All the above except not Update Settings. Instead select different child…still reverts to OFF.
4. Uninstalled all Windowslive files and repeated the above…before and after computer restart…still reverts to OFF.
PROBLEM: When I turn on the time supervision and click update settings, it goes back to OFF.
BACKGROUND INFO: I am running Windows 7 and Norton Internet Security. I downloaded Norton Online Family program and had the above problem. I followed the instructions to turn it on, but it does not turn on. I have installed, restarted computer, reinstalled, loaded updates, restarted computer and get the same problem.
I have the Windows Parental Control set to NO. I was using them previously but have turned them off thinking there may be a conflict. No success.
I was also using WindowsLive Parental Control, but have turned it off also. No success.
Prior to installing Norton, I was using Kapersky, but uninstalled the program prior to installing Norton.
I would really like to use Norton Online Family, and was one of the reasons I purchased the Internet Security a few days ago, but cannot get the time restrictions to work. HELP!