Problem with NIS 2009 Scan Now

Hello.  I have NIS 2009 and have a couple problems.  First off, after I download something, I always use Norton to scan it.  However, most of the time, Norton does nothing.  After I right click on the file and choose Scan Now, I get the hourglass icon for about 5 seconds and then nothing.  No scan and the hourglass goes back to my orignal arrow.  My second problem is with email.  When I check my email, or send an email, sometimes it goes through, but most of the time it gets stuck during Norton's scan.  Lastly, when I restart my computer, I always have to end task ccSvcHst.  This is AV related, right?  Having related all this, let me say that I constantly update Norton and have the auto update on.  Also, there is not much on the computer.  I was having the above problems and formatted thinking maybe it was just time to format.  I am still having these problems even after fresh installs.  If there are any updates or settings I need to do, please let me know.

 

Thanks for any help.

 

[edit: Changed subject to reflect issue.]

 

 

 

 

Message Edited by shannons on 06-19-2009 08:28 PM