Problem with NToolbar not compatible with firefox 9

Norton Security | Norton Internet Security
1

I followed the instructions by Tony Weiss for Firefox 9 Toolbar support when I go to the add-ons manager it says  "Norton Toolbar is incompatible with Firefox 9.0.1.  Norton Toolbar version is 2011.7.3.6.  I just realize I need the updated version 2011.7.4.3.  I have used live update to check for updates and it says everthing is up to date.  How can I get this update?

2
can76 wrote:

I followed the instructions by Tony Weiss for Firefox 9 Toolbar support when I go to the add-ons manager it says  "Norton Toolbar is incompatible with Firefox 9.0.1.  Norton Toolbar version is 2011.7.3.6.  I just realize I need the updated version 2011.7.4.3.  I have used live update to check for updates and it says everthing is up to date.  How can I get this update?


Please follow instructions I provided in this post:

 

http://community.norton.com/t5/Other-Norton-Products/Norton-Comcast-security-suite-Ver-5-1-0-29-Norton-Toolbar-not/m-p/637223/highlight/true#M43664

 

Please post back with results.

3

Hi Can76,

 

Could you run live update after restarting your computer,please run liveupdate repeatedly  until it shows " your Norton product has latest updates" and restart your computer whenever it requires.

 

Once you got the latest version(2011.7.4.3 )  Go to FF->Tools->Addons->Enable Norton toolbar addons and restart FF

 

After performing above steps still if you face the problem, follow the instructions which is mentioned by Yank in previous post

 

Thanks,

Senthil

4

Yea......:smileyvery-happy:  It worked.  Thanks a million yank!  I followed your directions to a T!

5
can76 wrote:

Yea......:smileyvery-happy:  It worked.  Thanks a million yank!  I followed your directions to a T!

So glad to hear you got it sorted.  :smileyvery-happy:

6

Thanks for the information on how to get around the problem. Can I update to FF 10 now?

7

Hi Mumboui,

 

Welcome to Norton Community,

 

FF10 is in beta stage, don't install FF10 until it released officially.

 

Please see other's suggestions here

 

 

Thanks,

Senthil

8

Hello Senthil

          Thanks for the link. I like the method suggested.