Problem with one drive

Archive
1

I have red x at bottom of computer saying Norton security.lnk   No Access permissions.  I can't find place to fix in Norton

2

Thanks for the post-back!!

SA

3

I think I found out problem.  I have two user settings.  One is at hotmail.com.  The one drive is connected to that account and is showing that it is working fine.  When I log on to my other account, I get an error that it can't connect because it doesn't have permission from Norton.  When I disconnect from hotmail.com account and log into other account it shows that it is now working but messes up everything on desktop.  All my issues started when I did bios update from Dell the other day.  Tomorrow I have to call Dell.

4

Hello Pete, please post a screenshot for us to review with you. Not sure what it is that you are seeing.

Here is how:

https://community.norton.com/en/forums/how-post-image-forums-0

SA