Hallo, ich habe über einen Onlineshop einen Produktschlüssel gekauft, leider erst hinterher gesehen das es mit automatischer Verlängerung ist und kann ihn jetzt nicht aktivieren ohne Daten einer Kreditkarte zu hinterlegen. Kann man dieses irgendwie umgehen?
bjm
August 16, 2025, 7:44pm
2
Benutzer159:
Hello, I purchased a product key from an online store, but unfortunately, I only realized later that it was auto-renewing, and now I can’t activate it without entering my credit card details. Is there any way to circumvent this?
~ short answer = not that I’m aware
You have an automatically renewing subscription if you have: subscribed to it directly with us, pre-paid it at retail or e-commerce outlets, or activate the subscription renewal in your account or by contacting us.
Pre-paid subscriptions purchased at retail or e-commerce outlets are recurring subscriptions that automatically renew after the initial term you have pre-paid at retail or e-commerce outlets. For their activation and use, you need to sign up online and save your billing details in your account. No charges occur before the day you are due to be charged for the subscription renewal. If you don’t wish to renew, cancel the renewal in your account at any time before the day on which you are due to be charged.
Once you subscribe, the payment method that you stored in your account will be charged to renew your subscription at the applicable monthly or annual renewal price unless you cancel the subscription renewal before the day on which you are due to be charged in your account or by contacting us. For annual subscriptions, we send you an email with the renewal price, the billing date, and related details before any charge occurs so that you know it is coming.
You can stop your subscription from automatically renewing any time before the day you are due to be charged by signing in to your Norton account or by contacting us . For detailed instructions, read Stop your Norton subscription from automatically renewing .
If you want to cancel your subscription and get a refund, visit our Norton Cancellation and Refund Policy to learn more about your contract cancellation and refund rights and for exceptions.
You can cancel your subscription renewal anytime & delete payment profile
Learn more about your automatically renewing subscription here
Download your Norton product purchased from a retail store here
Stop your Norton subscription from automatically renewing here
Norton Cancellation and Refund Policy here
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Activate Auto-Renewal? here
You can cancel your subscription renewal anytime & delete payment profile
You purchased a recurring subscription that renews annually after the initial term. To be able to renew your subscription after the initial term, we need your payment information. The accepted payment methods* may vary depending on the country.
You won’t be charged until the subscription term you already paid for comes to the end, and before billing, you receive a notification email to alert you about the upcoming subscription renewal and its price.
The subscription that you bought requires providing this information before activating it. Once activated, you can still log into your account and cancel the Subscription Renewal.
1 Like
bjm
September 8, 2025, 1:07pm
3
Hello @Benutzer159
