Protecting only one identity in a household isn’t sufficient. Both my husband and myself need protection. Can’t one subscriber protect his entire household from potential identity theft?
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Maybe, you’d be interested in LifeLock Ultimate Plus - 2 adults
https://lifelock.norton.com/#planschart
https://lifelock.norton.com/family-plans
Protect the whole family by adding them to your Norton plan [here]
Please discuss your needs with LifeLock by Norton sales n service Call us: 1-800-416-0599
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** fwiw ~ My understanding
Do you see Add Member or Enroll Member next to the family member whom you wish to add.
Protect the whole family by adding them to your Norton plan
https://support.norton.com/sp/en/us/home/current/solutions/v126242011
Review the alert that you received
https://support.norton.com/sp/en/us/home/current/solutions/v127284302
Please note that each adult family member must activate credit services with their own email address.
My understanding is that with Norton by LifeLock Family plan when you set up the account. You’re asked for individual member details…including their respective email address… then each enrolled member will receive a Welcome letter…explaining they’ll setup their own Norton account.
Maybe, the primary member forgot to enter added member email address then added member will not get the Welcome letter to their respective email address.
Note: the primary member may contact LifeLock support and support will authenticate the primary member with SS# and will then share Welcome letter to secondary member.
Caveat: I’m not LifeLock by Norton subscriber
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LifeLock by Norton Help Center
https://support.norton.com/lifelock/en/us/home/current/help-center
scroll down page - click Contact us
for example:
Need more help? →
Caveat: I’m not LifeLock by Norton subscriber**