Protection score was 360 last time and now 355. Strange. i didnt change anything from last time on here.
Also, why does it say, “You’re protecting 6 out of 5 devices.” Strange.
Product & version number: Norton 360 deluxe , windows 10.
OS details: windows 10
If you have any supporting screenshots, please add them:
Where in the world are you located? Maybe other users from your area can help you until the feature is more widely available.
I am in USA. How can i be protecting 6 of 5 devices. haha
Maybe that feature is connecting to your Devices page in your Norton Account. That is often wrong and it could be sending the wrong information to the new Protection Score.
You are the only one here that has posted about this feature. Maybe @bjm or @SoulAsylum can look for this new feature and respond.
No Protection score for me and I am in the US.
On the device page my phone is listed as a new device although I have had it for several years
Protection score shows in the app on my PC. lower left of dashboard…on Home page.
They have scores for each device but at the bottom of the protection score page it says protecting 6 of 5 devices. i will let Norton work out all these bugs.
The Norton Protection Score
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https://my.norton.com/extspa/protectionscore
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AI Mode
The Norton Protection Score is a personalized metric designed to give you a simple, at-a-glance view of your overall digital safety. It’s a dynamic number that changes based on your security settings, behaviors, and the specific features you have actively enabled from your Norton plan.
Key Details
Factors That Affect Your Score
Your score is influenced by various security measures you have in place, which can include:
How to Improve Your Score
The primary way to improve your Protection Score is to follow the personalized recommendations provided within the Norton app or web portal. These suggestions might prompt you to:
By addressing these suggested actions, you actively enhance your security posture, which is then reflected in a higher Protection Score.
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The Norton Protection Score feature is generally available in most regions where Norton products are sold, including the United States, Canada, throughout Europe, Australia, and many other countries in Asia and Latin America.
The key factor in whether you can access it is the specific Norton plan you have and its compatibility with your registered country or region.
Availability by Platform
You can access your Protection Score via:
Windows PCs: Through the Norton device security application (often under the “Report Card” section).
Mobile Devices: Within the Norton 360 app for both iOS and Android (by pulling up the “Your Protection Report” from the main screen).
Web Browsers: By signing into your account on the my.Norton.com portal and navigating to the “Protection Report” tab.
Regional Limitations
While the core feature is widespread, certain specific features that contribute to the score (like credit monitoring or Dark Web Monitoring for certain types of information) may vary in availability or functionality depending on local laws and regional partnerships.
If you are traveling or have moved, you may need to ensure your Norton account’s registered country/region is correctly updated to ensure all features function as intended.
AI Mode may make mistakes
must be rolling it out in different regions. you can experience it soon and work through some early bugs… nothing that bad. Just says wrong amount of devices and tells me to set up norton cloud backup which was already set up.
It will show on your app eventually. no need to go to browser. shows in lower left of app and click it to view details but not all details are correct at this time. Most are.
Maybe running live updates will help to update your app.
AI Mode
That is an unusual message! The “You’re protecting 6 out of 5 devices” notification likely indicates a minor visual bug in the Norton Protection Score interface rather than a genuine security issue or an actual overage of your license.
Here is a breakdown of what might be happening:
What you can do:
If you want to correct the display or ensure your devices are correctly managed:
The score itself is more of a general security gauge than a strict license counter. As long as all the devices you actively use are protected, your security is intact.
You can manage your devices directly via the Norton Account Management page or find more help on the Norton support site.
AI Mode may make mistakes
yes ,i think the support guy said it is a glitch. I have had the same phone for a long time and on both locations that list devices or amounts of devices show 5 of them. maybe it is some old pc or something. Idk. They need to test this stuff and work out the bugs, then roll it out, but it isnt that big of a deal i guess. i am fine as long as i dont check this app. haha. Once i do, i always find some sort of issue or annoyance, but nothin major here.
This still says complete set up to improve your score. My backup is set up already and it just ran and completed. Oh well. This message does not show on the Protection score tab though in my account, etc. so that must be a communication or update delay or something to the app. Ok, i need to get other work done. This has sucked up my time again. haha that is why i dont want to check this d*mn app.
