Protection Status Failure

When I bootup my computer I get one of those gray report an error to Microsoft boxes that says: Norton Protection Status has encountered a problem and needs to close.  Send error report to Microsoft yes/no

 

Anyone have an idea why this is happening and how I can fix it?  Running NIS2011 Ver 18.6.0.29 on an WinXPpro machine.  It is a serious problem or just a glitch and the protection status is really ok?  thank you everyone