Version-Less – With all product updates now downloaded in the background and installed automatically, consumers can rest assured they are safe from the latest threats without manually checking for updates
Reboot-Less – Product updates no longer require reboot, so consumers can receive the most up-to-date protection without being interrupted
Note the absence of the text ‘2013’ on the picture of the Norton Internet Security product’s packaging.
Quote:
NEW
Always up-to-date Product Version – Norton automatically sends you important product and feature updates throughout the year. The latest version installs without you needing to do anything.
"Under the new model, features will be "shipped" to users, as they become available. The features will automatically install and be active without a reboot or any other intervention."
Given that the version-less Norton products have now been released, I’d like to gain an understanding on how Norton intends to offer pre-release features for public testing prior to globally deploying these new features/enhancements to Norton users. Traditionally, this testing has been managed through a transient forum board dedicated to the pre-release Norton product version in question that was being publicly tested by members of the Norton Community. Under the new version-less model, it appears that a permanent Norton product pre-release testing forum board now needs to be established to ensure that these new features/enhancements receive sufficient testing and public feedback before a decision is made to deploy the new features. Please advise on how this issue is going to be managed.
While awaiting an official response from Norton, what do other forum members think about this issue?
<< Version-Less – With all product updates now downloaded in the background and installedautomatically, >>
I assume this means updates and not the upgrade controlled by Automatic Download of New Version ....
BTW I'm not clear about your Subject: Public pre-release testing ... which does not appear in the Press Release you linked to. This product group has been released already hasn't it?
Why? Give the user some control of what is upgraded or updated and when. Let user stay off-line to conserve resources and resource power. Not everyone can choose the latest technologies and equipment.
'Long time no speak', how's things in your sunny climes?
I found this a very interesting article where it compares the two products. It goes to show and prove that where internet security is concerned, you do indeed get what you pay for! There are lots of free anti virus programmes around which do a very good job but as shown, with today's threats, you need to have all the doors bolted, I really liked the last paragraph,
'The results show that Windows 8 offers a fair baseline protection with the included Windows Defender. The SmartScreen filter adds another layer of security for web based threats but require the user to make the decision, which most users probably can’t do. Norton instead takes all the decisions on its own and does not rely on the user, successfully blocking all attacks with zero false positives'.
Once users have pop up screens asking them to make decisions on malware alerts, that is one sure way of malware getting into their PC when they make a wrong decision to 'allow'. I remember when I was new to PC's and was using another security suite, the firewall was always popping up asking me to decide yes or no to allow and once I made a wrong decision with bad consequences! This is why I like Norton so much, it makes the decisions for me and to date I don't think it has made a wrong one yet. I also do on line banking and therefore want the best possible protection, which I know I have with NIS.
This test was done using NIS 2013 if anyone hasn't read the article, so come on Symantec, get those bugs sorted out ASAP so I can update from my 2012 version to this one.
I'm not sure that Nortons Press people gave the correct impression since in the past updates were installed automatically and I think the difference now is that you may not have to reboot which in my book is a good thing.
I don't think it applies to upgrades like from what used to be called 2012 to 2013 even if you do not disable the Automatic Download of New Versions setting which I think is still in 2013.
Let's see if we can get some clarification from Norton on this ....
As you say, we need clarification from Norton or Symantec. I do NOT want all control taken away from me as the user. I want certain settings to stay in my control.
At first I thought oh no. Now the users and thier machines will be the test group. Figured Norton would put out even less stable products than the 2013 version. But then my wife pointed out that distributed product might be more stable. As there would not be that rush to get 2014 out before the Mcafee and Kaparsky products come out. Because Norton would not have a 2014 to try to get out. But I kinda still like to maintain some control.
I hope they don't update my system with the 2013 buggy version. New features are fine but what happens when Norton screws it up like 2013. And takes away a working feature like IDsafe Local Vault. You have a problem and Norton says "we auto updated your product and that is a known issue. We are working on it and will auto update your product when we fix it."
huwyngr, Thank you for your post. Since Norton seems to be telling me I have to go with the cloud, I will not be upgrading to NIS 2013 (been an NIS user since at least 2005 version). Because of your post, I checked my setting and found "Automatic Download of new Version" was defaulted to yes. I've changed it to NO.... I'll make up my own mind if or when I update.
If you upgrade from 2012 to 2013 apparently you do retain the use of the local vault so you don't need to change security applications just for that reason.
But if you every have to do a clean install, you would have to install 2012 then setup Local Vault and then upgrade to 2013. If the Local Vault works just fine in 2013 after an upgrade why can't Norton just include it in 2013. Its not like it doesn't work. Then in 2013 if you ever did try the Online Vault you loose the Local Vault. I guess Norton wants to make it such a PIA that customers will give up on the Local Vault. Now if they could fix the other bugs in 2013 then maybe. Probably the next update to 2013 will kill the Local Vault anyway, its just a matter of time.
I hope they don't update my system with the 2013 buggy version. New features are fine but what happens when Norton screws it up like 2013. And takes away a working feature like IDsafe Local Vault. You have a problem and Norton says "we auto updated your product and that is a known issue. We are working on it and will auto update your product when we fix it."
Jim
Jim,
Quick reminder...
You did go into your current version's settings and disable "Automatic Download of New Version", right?
I did it just a day or so and 2013 has been out for 10 days and it never tried to auto upgrade. Also it will give you a choice after it downloads if you want to upgrade or not. So no big deal. What this tread is about is Nortons new auto update system where there are no version such as 2012 or 2013, it just keeps updating to the latest program. Maybe that is after you go to 2013 but who really knows.
<< Version-Less – With all product updates now downloaded in the background and installedautomatically, >>
I assume this means updates and not the upgrade controlled by Automatic Download of New Version ....
BTW I'm not clear about your Subject: Public pre-release testing ... which does not appear in the Press Release you linked to. This product group has been released already hasn't it?
Hi huwyngr
The Press Release was just a part of the preamble in my opening post. The 'Public pre-release testing' wording in my thread Subject line refers to the following paragraph in that post:
"Given that the version-less Norton products have now been released, I’d like to gain an understanding on how Norton intends to offer pre-release features for public testing prior to globally deploying these new features/enhancements to Norton users. Traditionally, this testing has been managed through a transient forum board dedicated to the pre-release Norton product version in question that was being publicly tested by members of the Norton Community. Under the new version-less model, it appears that a permanent Norton product pre-release testing forum board now needs to be established to ensure that these new features/enhancements receive sufficient testing and public feedback before a decision is made to deploy the new features. Please advise on how this issue is going to be managed."
I hope this clarifies things. Right now, we've hit a public testing impasse, given the simultaneous release of the '2013' versions of the Norton Internet Security and Norton 360 products. This is why it's important that Norton now provides clarification to the Norton Community on how this issue is going to be managed in the immediate future.
There should be no need to change anything regarding beta testing, public or otherwise. The betas have their own servers that are not accessible by the retail products so there isn't any way retail products would update with beta products. Assuming I understand your question correctly. <g>
But if you every have to do a clean install, you would have to install 2012 then setup Local Vault and then upgrade to 2013. If the Local Vault works just fine in 2013 after an upgrade why can't Norton just include it in 2013. Its not like it doesn't work. Then in 2013 if you ever did try the Online Vault you loose the Local Vault. I guess Norton wants to make it such a PIA that customers will give up on the Local Vault. Now if they could fix the other bugs in 2013 then maybe. Probably the next update to 2013 will kill the Local Vault anyway, its just a matter of time.
Jim
That is correct about clean installing but I was dealing with the specific statement of PCC in
<< Then in 2013 if you ever did try the Online Vault you loose the Local Vault. >>
I can't comment on that since I don't use Identity Safe.
None of us know why the local vault was removed; they must have had a reason they considered valid but what it was I've no idea. I've not kept a statistical eye on user problems with the local vault posted here and dealt with by support but I'm sure they did.
It could be that they won’t use version numbers but have generations like the iPad. Norton Internet Security version 20 rather than Norton Internet Security 2013 and so forth. Unless they plan do do New New Norton Internet Security and New New New Norton Internet Security.
