Purge Norton 360 Online Back-up

I just recently got a new computer, and I'm looking for the best way to completely remove all of the files from all back-up sets on my online back-up space.  Right now, all my space is filled (27gb worth), and as one could be imagine it would be a daunting task to remove all these files.

 

Is there an alternate method to purge the online backup sapce, or perhaps someone I can contact to activate a purge?  I can provide any information needed for this to be done

 

I also understand that there are some other threads here on this topic referencing people I could PM to do this, but didn't quite feel right as a new user to do that without at least posing this.

 

Thank you for any help!

 

~David

 

 

Thank you very much for you help!

 

I've sent an e-mail (not a PM) off to Tony and hope to get my issue resolved soon.

Oops, it seems he is 'Out of the office' until Oct 5. (Got an auto-reply notification)

 

Is there another person I could contact?  Or would it best to wait?

 

This isn't really an urgent situation, but I would like to get it cleared up fairly soon.

 

Thank you,

David

I just recently got a new computer, and I'm looking for the best way to completely remove all of the files from all back-up sets on my online back-up space.  Right now, all my space is filled (27gb worth), and as one could be imagine it would be a daunting task to remove all these files.

 

Is there an alternate method to purge the online backup sapce, or perhaps someone I can contact to activate a purge?  I can provide any information needed for this to be done

 

I also understand that there are some other threads here on this topic referencing people I could PM to do this, but didn't quite feel right as a new user to do that without at least posing this.

 

Thank you for any help!

 

~David

 

 


fireeagle821 wrote:

Oops, it seems he is 'Out of the office' until Oct 5. (Got an auto-reply notification)

 

Is there another person I could contact?  Or would it best to wait?

 

This isn't really an urgent situation, but I would like to get it cleared up fairly soon.

 

Thank you,

David


 

Tony is the main person so if waiting isn't too much of a problem for you I would do so.