Question about disabling Norton 360

I have a question, or a verification about how to disable 360 in case it's needed to eliminate Norton AV as a source of WIndows boot/startup issues.

 

I'm not having any issues at present but wanted to know how to do this for future reference.

 

I found this info posted in an older thread and wanted to verify:

 

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"If you right click your mouse on the Norton icon , lower right hand corner of screen near the clock, you should see a two of the options are checked with ticks, one being enable firewall the other enable auto protect  .

While those are checked they are indeed enabled, unchecking them will disable those main parts of the program.

 

Therefore if you uncheck them both the program is basically disabled."

 

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Will this work if I needed to disable 360, then boot up in Windows (normal mode, not 'safe' mode) without 360 launching at startup?

 

I'm running Windows 7 64-bit with 360 version 20.4.0.40


peterweb wrote:

As long as Norton is installed, there will be components that are loaded at startup. There is no way to stop the program from loading other than uninstalling.

  


Thanks.

 

After I posted yesterday, I recalled that I have "Autoruns" installed on my PC. It's a handy Windows/Sysinternals tool that allows the user to disable a program or service from launching at startup and login.

 

I'm not sure if that would block all Norton components from loading.

I have a question, or a verification about how to disable 360 in case it's needed to eliminate Norton AV as a source of WIndows boot/startup issues.

 

I'm not having any issues at present but wanted to know how to do this for future reference.

 

I found this info posted in an older thread and wanted to verify:

 

-------------------------------------------------------------------------------------------------------------------------------------------

 

"If you right click your mouse on the Norton icon , lower right hand corner of screen near the clock, you should see a two of the options are checked with ticks, one being enable firewall the other enable auto protect  .

While those are checked they are indeed enabled, unchecking them will disable those main parts of the program.

 

Therefore if you uncheck them both the program is basically disabled."

 

-------------------------------------------------------------------------------------------------------------------------------------------

 

Will this work if I needed to disable 360, then boot up in Windows (normal mode, not 'safe' mode) without 360 launching at startup?

 

I'm running Windows 7 64-bit with 360 version 20.4.0.40

My guess is that Norton Product Tamper Protection would stop any attempt to turn Norton off. This is obviously by design because that is how malware would behave.

 

Let us know how it works for you.

 

 

 


peterweb wrote:

My guess is that Norton Product Tamper Protection would stop any attempt to turn Norton off. This is obviously by design because that is how malware would behave.

 

Let us know how it works for you.

 


Thanks, I'll post if I'm brave enough to try disabling 360 using "Autoruns" :d

 

As you guys have mentioned, the best way is to use the Norton Removal/uninstall tool, then check out one's PC, boot without Norton, etc, with the 'Net Adapter disabled, then one can re-install their Norton product[s].

 

If I needed to take that path, once I remove 360, would I then need to go to my online Norton acct to download my product key, or would I need to download the 360 program again and re-install that way?

 

For example, are these steps the right ones to take, if one needs to remove and reinstall a Norton product?

 

1) Disable the 'Net connection for protection since one is about to remove their Norton AV tool

 

2) Run the Norton Removal & Uninstall Tools (are these 2 separate tools?)

 

3) Reboot PC.  Perform what requirements may be needed to test one's PC without Norton installed (mainly for troubleshooting purposes if one needs to eliminate the Norton product as any source of bootup/OS issues).

 

4) Once those steps are completed, re-enable the 'Net connection, necessary to download the Norton product again.

 

5) Access my Norton Acct site and download Norton (360, in my case), download the product.

 

- Does the Product Key automatically insert into the downloaded product?

 

Update:  I had this info copied into my Norton "instruction" notepad file from a post elsewhere in this forum.  Is this correct?

 

Download the Norton Removal Tool from www.norton.com/nrt
Remove 360 using Windows control panel.
Reboot.
Run the NRT.
Reboot.
Log into your Norton Account at www.account.norton.com
Click on the yellow Download button beside your current subscription. This will download and install a preactivated copy of your 360.
Run LiveUpdate, rebooting as necessary, until there are no updates available.
Reboot once more and then test the installation. 


Scoop8 wrote:

peterweb wrote:

My guess is that Norton Product Tamper Protection would stop any attempt to turn Norton off. This is obviously by design because that is how malware would behave.

 

Let us know how it works for you.

 


 

Download the Norton Removal Tool from www.norton.com/nrt
Remove 360 using Windows control panel.
Reboot.
Run the NRT.
Reboot.
Log into your Norton Account at www.account.norton.com
Click on the yellow Download button beside your current subscription. This will download and install a preactivated copy of your 360.
Run LiveUpdate, rebooting as necessary, until there are no updates available.
Reboot once more and then test the installation. 


The quote at the end of your last post is the best way to do what you want.

 

Using the Download button in your Norton Account will install your product with the key already incorporated and activated.