I purchased Norton 360 because it was marketed as being a product for a mutliple PC household. With it, my desktop, my wife's desktop and my Step-daughters laptop can all have security on it.
The laptop is Windows 7, but the desktops are Windows XP Pro. I was just wondering if anyone knew about my chances at doing a system upgrade to Windows 7 on both desktops smoothly; I just recently used the activation for the desktops 1-year resubscription and upgrade in March, and I would hate to have Norton say my install was now invalid from installing a different OS on the same HDD, on the same mobo, in the same case. I just know if ti does, no amount of "please hold" on custserv phone support will get me back those activations, and it will be money down the drain.
Has anyone done an OS upgrade mid-subscription? Will 360 keep on working just fine?
hi
plzs not that you will loss all your files if you are going too upgrade too window 7 on your both window Xp pro destop you will need too do a backup 1st then re install evere thing
how evere here the good news log in too your norton acc and hit downlode of your norton 360 and it sould down lode right on to your destop with out any proms at all after you get done upgradeing too window 7 from window xp pro
Maybe I wasn't being clear:
Norton 360 came with 3 activations on its code. I used all three already on ONE Win7 laptop and TWO WinXP desktops.
I'm not worried about documents or music or that; I'm worried about program registrations. I don;t want to run the windows upgrade session, then find out that my Norton 360 is invalid, and would have to pay money for a second activation code.
That's what I am concerned about. In the past, I have had to do a reformat due to a windows file corruption, and Norton claimed that I had exceeded my Norton AV install limits (This was a few years ago), despite me having the same OS on the same HDD with the same OS Product Key. I was wodnering if Norton was still as unforgiving on OS changes.
arrisnyte wrote:
Maybe I wasn't being clear:
Norton 360 came with 3 activations on its code. I used all three already on ONE Win7 laptop and TWO WinXP desktops.
I'm not worried about documents or music or that; I'm worried about program registrations. I don;t want to run the windows upgrade session, then find out that my Norton 360 is invalid, and would have to pay money for a second activation code.
That's what I am concerned about. In the past, I have had to do a reformat due to a windows file corruption, and Norton claimed that I had exceeded my Norton AV install limits (This was a few years ago), despite me having the same OS on the same HDD with the same OS Product Key. I was wodnering if Norton was still as unforgiving on OS changes.
If you are reinstalling on the same physical machine, you should not run into any activation problems.As a matter of fact, if you dual boot with different versions of Windows on one physical computer, it only counts as one activation.
Just to help the situation, before you are about to upgrade the OS's, uninstall the 360 on them. That should help free up the activation.
If you do have an issue, just contact Support via online chat. They have the tools and access to the databases to fix your subscriptions. You will find them here.
arisnyte,
You should have no subscription problems with going from XP to Windows 7 -- many of us have done it. If the system glitches then the Norton OnLIne Support Team referred to can sort it out quickly and painlessly.
Microsoft have wonderful tutorial guides on going from XP to Windows 7 and I recommend printing it out and following it as you go.
http://windows.microsoft.com/en-US/windows7/help/upgrading-from-windows-xp-to-windows-7
The Windows Easy Transfer utility works very well and after it has scanned your XP machine for stuff to transfer you should find a customize button so you can change the selection -- I added my Desktop folder so that my links to internet sites would be there in Windows 7 but some links to programs don't work because Windows 7 handles them differently; also moved cookies over to preserve log in to certain websites .....
Note the sequence in which you use WET and re-installing applications -- it seemed unintuitive but I can see the logic!
After you get Windows installed you have two ways of reinstalling your N 360 -- the most straightforward way is to log onto the MyNortonAccount that was originally created for N360 and use the download button since this will download a current version (more uptodate than any disk) that is preactivated .....
Or you can ask here for a link to a one piece installation file that you can download onto the Windows 7 machine and then put on a thumbdrive to use on both the XP machines .....
In both cases after installation run Live Update manually several times with a reboot inbetween so you can catch up on updates not yet in the archived copy.