Is this anything to worry about? the actor was microsoft secrity client/antimalware/msmpeng.exe.
i am kinda confused on why my microsoft security would want to look into my norton files... any sugestions? also there is a picture.
I think it might be because i was running both norton security and microsoft essentials. so microsoft essentials was trying to scan and go through those files. anyone who is a expert at this sort of stuff think that might be it.
Derekcollinz wrote:I think it might be because i was running both norton security and microsoft essentials. so microsoft essentials was trying to scan and go through those files. anyone who is a expert at this sort of stuff think that might be it.
This sounds like a conflict, with MSE attempting to scan and getting into the area that Norton Tamper Protection protects.
I would suggest you remove MSE.
are you sure. also would that affect my microsoft essentials, or any windows files? also thank you.
Is this anything to worry about? the actor was microsoft secrity client/antimalware/msmpeng.exe.
i am kinda confused on why my microsoft security would want to look into my norton files... any sugestions? also there is a picture.
Norton is protecting its files and this is normal. Other malware scanners also try and scan these files but Norton just blocks them. Nothing to worry about.
Jim
ok thank you i will make it resolved :D. also i had problems with a virus that didn't get detected by norton but it got detected by microsoft security essentials... it was a virus classified as a backdoor virus. it's name is krempun.a. also i know this isn't a forum for microsoft but i'm just wondering because nobody on there forums is answering me -_-. thank you
Derekcollinz wrote:ok thank you i will make it resolved :D. also i had problems with a virus that didn't get detected by norton but it got detected by microsoft security essentials... it was a virus classified as a backdoor virus. it's name is krempun.a. also i know this isn't a forum for microsoft but i'm just wondering because nobody on there forums is answering me -_-. thank you
Hi Derekcollinz, Welcome to the Norton Community.
If you would like a on demand scanner for second opinions, we often recommend the free version of Malwarebytes Anti-Malware. It is Norton friendly so will not conflict. You can grab a copy by visiting http://www.malwarebytes.org/products/malwarebytes_free.
Dave.
ok ty. anyone got any ideas on my last post?
Hi Derekcollinz:
Please specify the exact Norton product which you are using (look under Support -> About.)
Ensure that MSE is completely uninstalled, perform a manual Live Update and then a Full System Scan.
Let us know if anything is picked up.
If not, you should use the FREE edition of MBAM, as posted above and run a Full Scan, as well.
Should it pass cleanly, I would believe that it could be a False Positive from MSE and not be concerned.
Looking forward to your response,
Atomic_Blast :)
Hi Derekcollinz,
You should pick either Norton or Microsoft Security Essentials as your primary security program and completely uninstall the other. It is generally a bad idea to run two real-time antivirus programs together, and in this case, there are known conflicts between Norton and MSE. Microsoft advises to uninstall any other security programs at the time you install MSE, and you should either follow that advice or not install it. Krempun.a could be a legitimate detection, or it could a false positive. It is impossible to know without more information about the file and how it was detected. That MSE appears to have spotted this and Norton did not, is not something you can draw any conclusions from - all sorts of spurious things can happen when two programs are trying to access the same file simultaneously.
http://windows.microsoft.com/en-US/windows/How-do-I-uninstall-antivirus-or-antispyware-programs
one thing i can tell u is that i don't think that them conflicting would cause it to think another program is a virus... and also the virus it's self was going and putting more viruses on my comp but mse removed it.
,
I was wondering what exactly an "Actor" is, aside from it's generic explanation, is there a specific reason why it's called that? It made me wonder about viruses pretending to be something they aren't in order to attack your stuff. But I imagine these things exist because in order for a virus to succeed wouldn't it have to "Act" like it was supposed to be there? 
:) *~*~Jennifer~*~*
Whatever program attempts to access a Norton file or process is referred to as the "actor" in the Norton Product Tamper Protection log because it is the program that initiated the action. Norton Product Tamper Protection does not differentiate between good programs and malware - it prevents any outside agent from accessing Norton processes, good or bad..