After updating to a new version, quick scan on Norton 360 takes much more time than it used to. Before, it would take around 3, 4 minutes. Now, it will probably take 1 hour or more. I say probably because I cancelled it when, after more than half an hour, it seemed to get stuck on 55 %… I also noticed that it scans document files and other similar files (that’s it why it takes so long, probably), while in the other version, it only scanned system files and other files considered very important and with higher risk of getting infected.
During this scan, it also detected 2 supposed infected files: a PDF file, which I have in my computer for years, without any issues; and a RTF file that I myself created, so how can it be infected?
So, is there something I can do to make this new quick scan more similar to the old one, or is it simply a bug?
I’m also afraid that this version may have a lot more problems, because during my search on the net, I found many people talking about a multitude of issues.
I have same issue. Version 22.24 used to take 4-5 minutes to scan 12,000 files. Now latest version takes best part of 30 mins , notification in Inbox mentions now scanning 92,000 files. But! - Scan history reports 264,000 files scanned?. The problem I have found, following a scan, the whole computer, whilst opening apps is taking a lot longer to open them - computer running at a crawl, clears itself after 10-15 minutes when its back to normal
I’ve been having a problem for 3 weeks. One day, I did a Quick Scan, and it took about 44 minutes.
Later, that day, it took 3 hours.That night, I did full scan, and set it to shut down, figuring the computer would be off when I woke up the next day.
I was shocked to see it still running 8 hours later, with the full Scan only 44% done. It had been taking 3 hours before the update. I haven’t bothered with the Full Scan ever since.
Every time, I do the Quick Scan, it now takes 3 hours.
I’m using 24.12.9694
Quick scan took 3min20sec
I was watching the scan and at the end it showed it had scanned 98,000 files, but when I looked in the Security History it showed 184,000 files scanned ?
Anyway, scan is very fast.
