Hi! Nanp,
We can resume around 4:00 p.m. tomorrow; I'll be out on business till then. Let me know if you would like a later time.
Tech83 :)
Hi! Nanp,
We can resume around 4:00 p.m. tomorrow; I'll be out on business till then. Let me know if you would like a later time.
Tech83 :)
4pm EST sounds good. thanks! good night :-)
Hi! Nanp,
I will do my best to be here; as 4:00 p.m. EST is about 1:00 p.m. CST which is where I am at. I hope the rest of your night goes well.
Tech83 :)
If I don't find you here at 4pm EST I'll try back again in 3 hours, 7pm EST. Nan
Hi! Nanp,
I am back and ready to begin when you are.
I was here and you were not; now you're here and I'm not......catch you later. ;)
Tech83 :)
4EST is 3CST. I'm a few minutes early. I'll check back at the top of the hour proper. N
yo.
OK. I'll check in again at the top of the next hour, which will be 4pm YOUR time, which is what you wanted in the first place.
N
Hello.
Hi! Nanp,
I am back!!! Ready to get started?
Tech83 :)
I'm at a loss... I really don't know what to suggest at this point. It's going on 5:30. 4:30 your time. I checked in at 4 my time and hung out for 20 min. I've checked in 4pm your time. Just keep refreshing my screen hoping your there.
While I appreciate the personal touch, surely this isn't the best way to administer tech support? Why is there no instant chat session offered? There used to be a phone number - God forbid.
It's a Saturday night. Surely we both have better things to do? Should I keep checking in at the top of each hour hoping I'll bump into you?
Oh good! Yes, please.
Hi! Nanp,
I have returned to this forum to help; sorry I am late.
Tech83 :)
shoulda synched our watches. sorry to complain. then again, if I hadn't taken the time to write that, I'd already be gone.
hope the day's treating you fine.
shall we...?
Hi! Nanp,
If I recall correctly; I had you uninstall NU (NIS 2001 was not uninstalled) and it resolved an issue with Quicken 2006 not launching or updating. We are now ready to re-install NU and see if the problem returns is this correct?
Tech83 :)
correct
nanp wrote:shoulda synched our watches. sorry to complain. then again, if I hadn't taken the time to write that, I'd already be gone.
hope the day's treating you fine.
shall we...?
Hi! Nanp,
It is currently 4:33 P.M. here in my time zone. Let's begin.
Tech83 :)
what shall I do first?
Hi! Nanp,
Are we re-installing from a CD installation disc or from a downloaded copy of the software?
Tech83 :)
Originally, it was a download. Should I re-download it?