Refund for auto renewal

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I have been trying to get a refund for the money taken out of my credit card since Dec 20 and the phone number i found and it is a India number and have spoken around 6 people and all i get told some will call me back regards to my issues but NOBODY calls this is WORST customer service i have ever come across so can someone from NORTON please call me or email me so i can get my money back and  move on    

[Removed PII information]

[Admin Edit: Clarified Subject]

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Norton Community does not have access to your Norton account, subscription details nor payment method.  

  • Norton sends (for annually recurring subscriptions) email notice (with price, term, and related details) usually about 30-45 days before current term expire. 
  • Users report Norton pulls recurring subscription payment usually about 30-45 days before current term expire. 
  • Users report not being able to change Automatic Renewal Service setting about 30-45 days before current term expire. 

Norton Community does not have access to your Norton account, subscription details nor payment method. 
Please Contact Norton Support regarding your subscription/refund. 

Please review: Learn more about your automatically renewing subscription
https://support.norton.com/sp/en/us/home/current/solutions/kb20080417115558

Refunds for Norton annual subscriptions
Most of Norton annual subscriptions include a 60-day Money Back Guarantee. Under our 60-day Money Back Guarantee, the purchase of a Norton annual subscription is eligible for a full refund within 60 days of the purchase date. Each annual renewal is also eligible for a full refund within 60 days of being charged for the renewal.

For exceptions, and to know more about other refund rights that may apply, read the full Norton cancellation and refund policy.

Visit the Member Support & Services home page before you request a refund for assistance with common questions or issues.

The instructions to obtain a refund varies depending on where you made the purchase. Please choose one of the following depending on your purchase:

https://support.norton.com/sp/en/us/home/current/solutions/kb20100512172507

Product Return Form
This form is only for products purchased in the US & Canada.
https://support.norton.com/sp/en/us/home/current/product-return-form

Please check your Norton account to manage licenses / subscriptions.
https://my.norton.com/extspa/account/subscriptions

Please check your Norton account to confirm ... Automatic Renewal Off ... and no billing information. 
MY SUBSCRIPTIONS reports:  Activate Subscription Renewal ... with Automatic Renewal Off.  

BILLING INFORMATION reports:  There is no billing profile saved in your account ... with no billing information.

Please review: Stop your Norton subscription from automatically renewing
https://support.norton.com/sp/en/us/home/current/solutions/kb20090818144126EN

When you stop your Norton subscription from automatically renewing:

  • Your subscription will continue through the end of your already paid subscription term, after which your subscription will not automatically renew.
  • It typically takes a few hours from your request for the change to take effect.
  • Associated recurring subscription benefits may end when you stop your subscription from automatically renewing.

When you stop your recurring subscription, your subscription will not automatically renew. 

  • Your subscription will continue through the end of your current paid term. 
  • Your protection will continue through the end of your current paid term. 

When you stop your recurring subscription, your subscription will not have the Norton Virus Protection Promise.  

  • Your protection will continue through the end of your current paid term.  
  • Your subscription will continue through the end of your current paid term. 
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Norton Refunds
Norton products (including subscriptions and Automatic Renewals) may be refunded within 60 days of the purchase date. Shipping, handling, and any applicable tax are not refundable except in certain states and countries where these items are refundable.

For exceptions and to know more about the return policy, read the full Norton return and cancellation policies.

Visit the Member Support and Services home page before you request a refund for assistance with common questions or issues.

  • The instructions to obtain a refund varies depending on where you made the purchase. Please choose one of the following depending on your purchase:

    <ul>
	<li>
	<p><span class="norton-macro-body"><a href="https://support.norton.com/sp/en/us/home/current/solutions/v58152553" target="_blank">Request a Norton Automatic Renewal refund</a></span></p>
	</li>
	<li>
	<p><span class="norton-macro-body"><a href="https://support.norton.com/sp/en/us/home/current/solutions/kb20100111150039EN" target="_blank">Request Refund</a></span></p>
	</li>
	<li>
	<p><span class="norton-macro-body"><a href="https://support.norton.com/sp/en/us/home/current/solutions/v118868024" target="_blank">Apple App Store product returns</a></span></p>
	</li>
	<li>
	<p><span class="norton-macro-body"><a href="https://support.norton.com/sp/en/us/home/current/solutions/v63212689" target="_blank">Refund for Norton that came from service provider</a></span></p>
	</li>
</ul>
</li>

https://support.norton.com/sp/en/us/home/current/solutions/kb20100512172507

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