Regarding upgrade to get privacy monitor

[RRL1962]

I’m on an IOS and am new to Norton. I’m on the fence regarding its performance. I’m really upset to NOT get everything you need for $49.99.TO feel secure. I wish you were just honest, 1st I spend $49.99 thought it was a good price however there is a privacy monitor you should have but it’s another $49.99, why couldn’t you just be honest and say your app is $99.99. Now I’m stuck with you for a year without the privacy monitor and it’s because the deception you create by even offering a pkg for $49.99. They won’t tell you but I will. You need the $99.99 pkg to get all the benefits from this app.

Issue abstract: it not abstract it’s a face to advertise at $49.99 but you need the $99.99 to get the quality benefits you need

Detailed description: printed above the deception you buy at $49.99 but you really need the $99.99 pkg to get what you think your getting and covered by

Product & version number: Norton 360

OS details: iPhone 14 Plus

What is the error message you are seeing?no error message just stating the facts on purchasing Norton

[bjm]

are you United States?
what Norton plan?

https://us.norton.com/feature/norton-360-features-comparison#id-theft-protection

Privacy Monitor is available in Norton 360 with LifeLock plans.
Our Support Agents will request removal of your info for you with our Privacy Monitor Assistant service.

==============================================================

Annual subscriptions (one-year term or more):

• Under our 60-day Money Back Guarantee, the purchase of an annual subscription is eligible for a full refund, if requested within 60-days of the date of purchase.
• Each annual renewal is also eligible for a full refund, if requested within 60-days of being charged.

Cancellation & Refund Request here

• Cancellation & Refund Request here
• Norton Cancellation and Refund Policy here
• Stop your Norton subscription from automatically renewing here
• Cancel the Norton plan in-app purchase from Apple App Store, Google Play Store, or Microsoft Store here
• Learn more about your automatically renewing subscription here
• FAQ: Norton subscription and renewal here

Users may cancel subscription renewal anytime and delete their billing profile.
Users that do not want automatic renewal are urged to Unsubscribe and Delete their payment profile.
Users may shop price at reputable retail/online vendors.
Users may discuss price via Norton support.

Norton sends a notification email before each upcoming annual renewal (usually about 50-65 days ahead), so that you are not caught off-guard. This notification email provides important information, such as the price for the next annual term, and the subscription renewal and billing dates. This helps you to adjust your protection plan according to your needs.

Important subscription, pricing, and offer details:

• Details: Subscription contracts begin when the transaction is complete and are subject to our Terms of Sale and License & Services Agreement. For trials, a payment method is required at sign-up and will be charged at the end of the trial period, unless canceled first.
• Renewal: Subscriptions automatically renew unless the renewal is canceled before billing. Renewal payments are billed annually (up to 35 days before renewal) or monthly depending on your billing cycle. Annual subscribers will receive an email with the renewal price beforehand. Renewal prices may be higher than the initial price and are subject to change. You can cancel the renewal as described here in your account or by contacting us here or at 844-488-4540.
• Cancellation and refund: You can cancel your contracts and get a full refund within 14 days of initial purchase for monthly subscriptions, and within 60 days of payments for annual subscriptions. For details, visit our Cancellation and Refund Policy. To cancel your contract or request a refund, click here.

https://us.norton.com/products/

Please review: How-To Contact Norton Support
Norton support 1-800-745-6061 or 1-800-745-6034