Hey community, i work for a large retailer in the uk and have noticed a sharp rise in returns on laptops with windows 7, that have had Norton 360 installed on them, the issue is always the same, the DVD drive has stopped working, moments after installing the norton. Although i have found a quick fix by deleting the lower and high pass filters in the registry for windows, i am looking ,hopefully, for a symantic full fix to this problem. Has anyone else had this issue, or is it just my store and my customers getting this issue???