fwiw ~ may be related:
https://community.norton.com/t/security-history/372449
and you’ve run Norton LiveUpdate + Restart (not Shut down) machine?
If your Norton is not working as expected after you’ve tried Reset to Default & Repair Norton & clean re-install Norton 360…then…you may need to reach out to Norton support.
Norton Community is primarily user-to-user “working” product help.
