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Issue abstract:remote access protection is disabled and cannot be enabled?
Detailed description: i found that i have an error as my remote access protection has been turned off and i tried many times to enable it but it cannot be done.
Product & version number:
OS details:
What is the error message you are seeing?
If you have any supporting screenshots, please add them:
I’ve run Norton LiveUpdate, but don’t see where there is an option for LiveUpdate + Restart
Product & version number: Norton360 25.1.9816 (build 25.1.9816.906)
OS details: Windows 10 Home 22H2
Supporting screenshots: seems i don’t have permission
I have the same issue, I switch it on and it just switches back off again 2 seconds later. I’m up-to-date have run a scan and no amount of restarts fixes the issue. Norton really has gone down hill recently especially with all the pop ups to allow things constantly which never used to happen at all.
If your Norton is not working as expected after you’ve tried Reset to Default & Repair Norton & clean re-install Norton 360…then…reach out to Norton support.
Norton Community is primarily user-to-user “working” product help.
For Remote Desktop to be able to access a Windows computer, you have to have at least the Windows Pro edition on the computer you wish to connect with. A Windows Home version does not come with the Remote Desktop feature. So Maybe Norton recognises a Windows Home version and automatically disables the Remote Access Protection feature???
