Hi all, I bougth last year an Internet Security multilicense for 3 PC and I installed the product on 2 PC (one on my pc and one on my ex girl friend's pc). Now we aren't togeather and I want delete the license from the pc of my ex girl friend. But I'm far from her town. Can I admin the licenses from my account, or where can I delete a pc from my account? Thanks
You might want to check out a new feature called Norton Management which is available in Norton 2012 versions which would allow you to free up a license in a situation like this on your own without involving Customer Service. This would also handle cases where a computer has crashed or something and you can no longer log into the computer.
You will still need to visit Customer Service for your current situation but this feature could be of value in the future.
As floplot touched on, in order to have activated on your former girlfriend's machine you will have cvreated on it a MyNortonAccount with your email address and login password identical to on your own machine.
So in addition to cancelling her licence activation (it would be civilized to tell her you have had to do this "under the terms of the licence" and that she is not protected on her machine unless she removes the copy of Norton and gets her own.
When you talk to Chat about cancelling her activation so that you can use it if you need to you can ask them to help you change the email address and login password (or at least the login password) on your MyNortonAccount so that she cannot access it.
When you talk to Chat about cancelling her activation so that you can use it if you need to you can ask them to help you change the email address and login password (or at least the login password) on your MyNortonAccount so that she cannot access it.
The Norton Account password can be changed from within the Norton Account itself from the Profile tab > Change Password.
Hi all, I bougth last year an Internet Security multilicense for 3 PC and I installed the product on 2 PC (one on my pc and one on my ex girl friend's pc). Now we aren't togeather and I want delete the license from the pc of my ex girl friend. But I'm far from her town. Can I admin the licenses from my account, or where can I delete a pc from my account? Thanks