Remove and Reinstall Nortons 2011

Hi All

 

No doubt this question will of been answered in the past but I will ask the question in the hope someone has a quick solution.

 

I current have Norton Internet Security 2011 installed on 3 PC's. The installs took place last September.

 

One machine now clearly need a reformat and reinstalling of Windows XP and I suspect that when I try and re-install Nortons, I am going to be expected to purchase yet another copy.

 

I have gone through the FAQ's and downloaded the NRnR patch which supposedly removes Nortons and allows you to reinstall using the original license key. Once I ran the software it appeared to fail and tells me to follow the on screen instructions to do the removal manually. Unfortunately there are no on screen instructions.

 

Has anyone had this problem in the past themselves?

 

How can I solve this?

 

Rich