Removing a Site from Norton's Blocked List

Hello,

 

A client of mine's web host was hacked and their website was comprised by a phishing scam as a result.  The problem has since been fixed and security significantly increased.  Their website seems to have made it onto a Norton blacklist as some of their customers have been reporting Norton claiming the site is "extremely risky".  Any idea how to get my client's website removed from Norton's blacklist?

 

Thanks!

Dave


SynexServices wrote:

Hello,

 

A client of mine's web host was hacked and their website was comprised by a phishing scam as a result.  The problem has since been fixed and security significantly increased.  Their website seems to have made it onto a Norton blacklist as some of their customers have been reporting Norton claiming the site is "extremely risky".  Any idea how to get my client's website removed from Norton's blacklist?

 

Thanks!

Dave


Welcome,
https://submit.symantec.com/false_positive/

Submit it to the site listed with an explanation of the situation and let the team verify the fix.

Keep us posted