Renew Norton 360 over internet

I renewed my Norton 360 on my PC and should be able to renew it on my laptop from the same renewal.  The renewal was good for three computers.  I cannot get it to download on my laptop


Wats wrote:

I renewed my Norton 360 on my PC and should be able to renew it on my laptop from the same renewal.  The renewal was good for three computers.  I cannot get it to download on my laptop


Welcome,

I'm going to need a bit of information before I can try to help.

From what you have written I'm assuming that you renewed your subscription for three computers for an additional year. This transaction would have been verified by an email sent to you with the information about your purchase as well as the key for the renewed subscription. If your laptop already has 360 installed it only needs the key installed to renew it.

If I haven't gotten close to where you need to be then you can either post here again or you can go to the customer service chat here: http://us.norton.com/support/contact/contact.jsp?pvid=cs

They have the tools to fix things quickly and correctly.

Keep us in the loop.

Stay well and surf safe

I renewed my Norton 360 on my PC and should be able to renew it on my laptop from the same renewal.  The renewal was good for three computers.  I cannot get it to download on my laptop