I just renewed my NIS 360. When I enter the renewal serial number it says it doesn't match the order. When I looked at the order, it says I bought 2 Norton computer tune-ups. I didn't ask for two. So, I clicked "did not order" and Cancel the order.
Then, when I went to my account, it shows 3 devices but I only have two - Idea pad 400 and my h8-1280t. The third device shown is Windows 7. That's my h8-1280t.
Also, my account shows active even though I cancelled.
Need help!!