Hi there,
My subscription was up a few months ago, & I received my renewal notices. I renewed our service & everything downloaded correctly.
Shortly after the renewal download, our Windows 7 updates have been unable to go through. Every time I try to run them, I get an error message, so now we have 21 updates that are needed, but have no way of completing. In turn, it is making the computer pretty slow. The only correlation I see, is the Norton renewal.
I've defraged & tried to do a system restore to before the download, but neither have helped. I also looked in the Norton settings & don't see anything about not allowing Windows updates to go through.
Has anyone heard of this happening before, or have any suggestions on how to fix this problem?
Thanks in advance!