Request a refund

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1

I canceled the service a long time ago but you automatically deducted the service.I tried to chat with you but it was very difficult.I can’t even find the email I sent you.I apologize for having to leave you replying to my emails through this post.I hope you can find an email to get back to me without putting it in the post.

Sorry to bother you.

2

Hello @Issara Daundaw

Norton Official Support via chat...phone...social media.  No email support.

3

Please allow all Norton pages content in order to provide the best experience possible.

  • Please turn ad/content-blocker & VPN off.  
  • Please allow all Norton cookies/ads/scripts/frames/trackers/beacons/etc.
  • Please allow all Norton pages content that may be blocked by browser extension &or built-in browser function. 
  • Please whitelist-allow 'support.norton.com', 'my.norton.com', 'login.norton.com', 'buy.norton.com', 'renew.norton.com'
  • Privacy Settings [here]

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Norton Official Support via chat...phone...social media.  No email support.

Contact Norton Official Support 

Contact methods:

If the suggested topics do not help.  
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Norton Community does not have access to your Norton account, subscription nor payment details. 
Please Contact Norton Official Support regarding your Norton account/subscription/payment/refund.

Please see your Norton account to manage licenses/subscriptions.
https://my.norton.com/extspa/account/subscriptions

Norton Official Support via social media
How To - Contact Norton Official Support via social media

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Note: when you're in Chat dialog & want to connect with a human agent & see Type your message here... => type "Live Agent" or "Refund" or "your message" until you see Just a moment while I connect you with an agent to assist you....

for example: Chat dialog

4

Hello @Issara Daundaw

Norton Official Support via chat...phone...social media.  No email support.

Norton Cancellation and Refund Policy
https://support.norton.com/sp/en/us/home/current/solutions/kb20100113164023 18-Jan-2024

Do you want to cancel recurring subscription service & delete billing information?
Please review: https://community.norton.com/en/comment/8552190#comment-8552190

Do you want to request a refund?  Are you within 60 days of the purchase date? 
Please review: https://community.norton.com/en/comment/8552191#comment-8552191

Please review: How To - Contact Norton Official Support

Norton Community does not have access to your Norton account, subscription nor billing information. 

Maybe, share your geo-location/country. 
Maybe, I can post Norton support phone number...your location...if you want.