I need to restore files I backed up to the N360-BACKUP folder on an external drive using Norton 360 last year. That subscription expired and now that I've renewed my subscription Device Security in My Norton doesn't see last years folder. I suppose it's because of the encryption.
The N360-BACKUP folder is on that local hard drive. How can I restore files from this location? It does not appear in my new Norton Backup Drive in Windows explorer, and if I run Arestore.exe from the same directory it doesn't see them either. There's some 79,000 files in the folder, and I really need to recover some of the financial files.
I'm running a brand new Norton 360 on Windows 11. Thanks for your time. 