Revision to Join Norton loyalty program

Norton Security | Norton Internet Security
21

djeannette,

          Any other details that are required in the e-mail or just the things you mentioned in Post 20?

22
djeannette wrote:
Yes - if you are interested in joining Norton Advantage (the loyalty program) please send an email is namembers@symantec.com and let us know your first and last name and # of yrs your have owned a Norton product.

 

Jeannette,

 

In your first message you said:

 

 Can you send your email address and tenure as a Norton customer to namembers@symantec.com

 

which is what I did, literally. Do you now need the first/last name in a new message?

23

I tried to highlight the benefits of the program in Post 20 - we give you access to Symantec experts and information through an interactive web site. There are surveys, polls, special offers as a way of thanking our loyal customers.

 

We also host a consumer advisory board each quarter where we set up conference calls with our product managers and members of this program.

 

Let me know if you have more questions -

 

 

24

Are you going to answer my question?

25

For those of us who do not know what “tenure” is, could you fully explain what this is.

26

Sorry - tenure means years as a Norton customer

27

Yes we need your first and last name - can you send again to namembers@symantec.com?

Thanks

28

Okay.

 

Could you confirm all the details required in the e-mail as I am un-sure what exact details to Send because you have told us two different things on Page One and Two/Three.

29

I believe they are very busy with this program.

Please be patient 

30

If one emails with one's full name and the "tenure" then they will also have the email address which are the three things it looks as if they need.

 

I'm sure they would like an email address which will accept incoming mail from them and not one often used in newsgroups that are dummy addresses.

31
djeannette wrote:

Yes we need your first and last name - can you send again to namembers@symantec.com?

Thanks

I woud suggest you edit your first message to make that clear .....

32

To join Norton Advantage ( loyalty program ) we need the following information from you

 

first name

last name

# of years you hve been a Norton customers ( tenure)

 

Hope that helps clarify

33

You can’t be any more clear :wink:

34

Thanks for the information djeannette.

 

I hope that my mail reached you and I can have a look for Norton newest services in future.

 

Cheerio

Lars

Message Edited by HorstL on 06-12-2008 10:46 PM
35

Lars:

 

Yes I did receive your email and will let you know when you can access the site.

 

Thanks

 

36
djeannette wrote:

Lars:

 

Yes I did receive your email and will let you know when you can access the site.

 

Thanks

 

Do you send everyone a confirmation by email?

37

There are only three countries mentioned at the moment will more countries be available?