safe identity won't install - very urgent

i changed my hd moving to a ssd and reintalling all programs from scratch. now norton safe identity won't install anymore. it goes till 99% of the installation process (extracting for antivirus) and then i get a message "unable to complete the installation".

i tried several times but always with the same result.

in the old hd it worked without problem.

any suggention how to solve the problem?

thanks.