Safe Web - Had to Disable : Worked fine until last week

Norton 360 for Windows
1

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Issue abstract: Safe Web was fine until last week

Detailed description: Web browsing was not working in all browsers until I disabled Safe Web

Product & version number: Norton 360 For Gamers (build 26.5.10994.984)

OS details: Windows 11

What is the error message you are seeing? No errors just Internet pages not loading or taking forever to load. Been going on since last week.

If you have any supporting screenshots, please add them:

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There have been reports here of issues such as you are seeing. What seems to help is to turn of HTTPS scanning within the Safe Web Settings. Click on the Settings icon in 360, then click Advanced Security > Network > Safe Web. Then turn off the HTTPS scanning and test.

safe web https scanning
safe web https scanning910×557 64 KB

2 Likes
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This is great! Thank you very much. I have followed your feedback and so far, fingers crossed, it is working.

4

~ my understanding:
Norton released a backend fix for this Website loading issue.
Please run LiveUpdate and Restart the machine and check if websites are loading as expected.