Safe Web re-evaluation "stuck"

On January 25th I verified ownership and submitted a re-evaluation request for a website.. we are now at March 9th and the page still shows the site as unsafe and says "re-evaluation is in progress..."

We had a javascript code injected into a text widget and we cleaned and secured the site immediately, have verified the site is clean repeatedly using google, sucuri and several other reputable tests... This is hurting our traffic and doesn't look good for us, what can we do to get this process completed in a reasonable amount of time??

Thanks in advance for anyone that can assist us in this matter.

Hi TPI-Jason ,


We have manually analyzed your site ' austinconferencecenter.com ' and found it to be clean so we have changed its rating to green.

https://safeweb.norton.com/report/show?url=austinconferencecenter.com

Cops
 

 

Hello TPI-Jason

I will notify the Safe Web Team that you have been trying to re-evaluate your website and that it is already verified. Please check back to this thread for a response from the Safe Web Team late Thursday night after midnight EDT.

Thanks.

Site is austinconferencecenter .com