I have submitted our site www . ckua . com/ for re-evaluation on August 4th and it has not completed yet. This is effecting our customers from accessing our site and need this site re-evaluated ASAP. It shouldn't take this long. The only option I can give our customers is to uninstall Norton and install a different anti-virus. I have check other web site checkers and we are only blacklisted by Norton.
Looking at other forums here, it can take up to a month for you guys to manually re-evaluate sites, I can't wait that long.
Also, your re-evaluation status's need improving, when a status does not change in 4 days, I have to assume something is wrong, either your scan has not started or it has stalled. Need better notification to know where our scan it at. Saying "re-evaluation is in progress..." doesn't tell me anything, specially after 4 days.