I have Safety Minder installed. It is showing me that the account is protected, but nothing is blocked. Whatever website the children’s account is going to is also not being recorded when I look at the history.
I have another identical computer sitting next to this one and it is working perfectly. But this one is not working at all. If I remove the computer from Onlinefamily.norton.com, uninstall the Safety Minder and then reinstall, the children’s user account would not show up on the Onlinefamily.norton.com. The existing accounts only show up when I select to create new accounts.
Although now Safety Minder says it is monitoring the account, but it is not blocking anything at all. Please help.