Safety Minder Tool

Every time my son logs on to his computer I get this message, "The Safety Minder tool on Computer Niche used by Andy, has been disabled. As you know, Safety Minder is required on every computer monitored by OnlineFamily.Norton." However, I still get a list of where he is going.  I'm a little confused about whether it's all working correctly.  Please help, I absolutely love the idea of Online Family.

 

Thank you