SafetyMinder does not install

Hello,

 

I;'m having an issue installing SafetyMinder on a PC. It hangs during passowrd checking screen (very beginning of the installation) and pegs CPU to 100%. I have installed the same exact version on another PC without a problem. I have attempted to uninstall and reinstall it several times, including using Norton Software removal tool.

 

Please let me know if there is a patch for this issue.

Hi llya,

 

I’ll be more than happy to setup a remote desktop access and check into the issue.  You're welcome to send me a private message or an email.  You can find my email address at http://community.norton.com/norton/profile?user.id=15038 (The forum doesn't allow users to indicate email addresses and personal information).

 

Thanks,

Katie