Was just scammed by a company called RiseZone. I was having issues renewing my Norton and a number popped up for technical support. These people led me to believe I was speaking with techs hired by Norton. I gave access to them on my computer and they showed me all the issues which i knew I had and told me they would fix them and then Norton would download. I was feeling uneasy but they seemed to know what they were doing as I watched them control my computer. After showing me a note with all the work they would do they said it would cost $199. They tried to get me to a payment page to enter my credit card but because my computer is so messed up it wouldn't work. He said i could pay after. I started feeling uneasy and decided to look them up on my phone and everyone was warning it was a scam. Even their webpage was messed up. I asked them to stop and they started getting mad...I disconnected them from my computer and then they tried to call but I did not answer. All of a sudden they popped back on my computer and changed my password and I have no connection to my network. I then was able to get a hold of a real Norton rep and he said I needed to call HP to figure out my password. HP now needs to clear my computer and I have to start over. Thankfully they can save all my pictures. Then I have to call Norton and they will check my computer. I almost made it 40 years without being scammed. I should have listened to my gut...I just really wanted my computer to work. BEWARE people!!