Scan buttons greyed out

Norton Security | Norton Internet Security
1

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2

On Norton Internet Security tab when I attempt to Run a Scan the option buttons are greyed out & not useable.  I have 1024 days remaining on my subscription.  It is also greyed out in the options on the left of the screen underneath Run Live Update.

 

My account on Norton is enabled.

 

I have Norton Internet Security 2008 using Vista Home Premium. 

 

I am logged on as Administrator.

 

Thanks

Dan

3

Hi Dan,

 

I would first recommend that you contact our customer support team, either through email or with the Chat feature in Help & Support:


http://www.symantec.com/norton/support/selectproduct_ts.jsp

If you have already done this and they could not resolve your issue, please let us know. If this is the case, please provide as many details as possible. Thanks!