Scan for and remove PUPs

Dave20 · June 28, 2013, 2:57pm

I know that PUPs are not malicious, but some toolbars are potientially annoying. Therefore, could Norton perhaps add an option to scan and remove PUPs (maybe optional so it does not remove it by default).

Dave20 · June 28, 2013, 2:57pm

I know that PUPs are not malicious, but some toolbars are potientially annoying. Therefore, could Norton perhaps add an option to scan and remove PUPs (maybe optional so it does not remove it by default).

Krusty13 · June 29, 2013, 2:23am

And here - http://community.norton.com/t5/Product-Suggestions/what-would-you-like-too-see-in-norton-360-v7/m-p/698007/highlight/true#M2518

Dick_Evans · June 29, 2013, 3:12am

Peanut gallery question;

To get PUP scanning which existing Norton feature(s) would you give up?

Thanks

With limited resources [people and time] there is a priority list of tasks and features. To add there must be subtraction.

Krusty13 · June 29, 2013, 4:41am

I would think Norton products should be detecting PUPs anyway.

N360v20.4 Antispyware.PNG

Dick_Evans · June 29, 2013, 5:55pm

I'm not saying that they don't I'm only asking if there are features that can be degraded to provide resources to make that detection more of a priority. I can't see Norton becoming everything for everybody.

Just me

Dave20 · July 6, 2013, 11:27am

Well I for once hate annoying toolbars that sometimes comes bundle with the product or that websites try to fool you to download and install. I think those software are borderline malware. iLivid is one of them. I very much doubt that Norton detects and remove iLivid.

Topopurim47 · July 6, 2013, 4:37pm

activity map

Krusty13 · July 6, 2013, 9:06pm

Topopurim47 wrote:
activity map

What has that to do with scanning for and removing PUPs?

Activity Map has been removed in v20 line up.

Quads · July 6, 2013, 9:56pm

Made up example listing

Example PUP listing.jpg

Quads

Topopurim47 · July 6, 2013, 11:31pm

sorry about that. i'm still using nis2012 and didn't know activity map had been removed. i was responding to dick evans about a feature to give up. thanks

GlobalRoamer · October 9, 2013, 2:57pm

I started as Norton customer about ten years ago. Then Norton made good anti-virus software. With the business management focus on new products, anti-virus has not kept up with the times. There is so much that Norton does not get it is embarrassing. When I do find something and bring it to Norton's attention through chat, phone, or email, it is clear to me their is no interest in doing anything to fix it.

I've reported dozens of errors only to find that when I Google the error their are thousands of comments out there. Norton knows the problems are their. The business decision they make is not to fix them. In a few months I will make a business decision when it is time to renew my license.

I will remember these type of rude comments from the technical staff.

Thurnok · October 9, 2013, 8:43pm

GlobalRoamer wrote:
...

I will remember these type of rude comments from the technical staff.

Hmm.. well, I hadn't seen the rude comments you mention, but lack of response is certainly not conducive with "customer service". This seems to be a trend however, with all the companies these past years. Outsourcing, hiring the "lowest common denominator" to save money, upper management only concerned with their own personal "bottom line", and other reasons are contributing factors I blame for this trend.

I've tried to stay loyal to Symantec, and Norton in particular, only because I used to work for Symantec many years back in the Norton product line.

On the lighter side, I'd like to suggest scan / removal of KITs, because although PUPs may or may not be malicious, kittens always are! :o)

Dick_Evans · October 11, 2013, 2:30am

Dave20 wrote:
Well I for once hate annoying toolbars that sometimes comes bundle with the product or that websites try to fool you to download and install. I think those software are borderline malware. iLivid is one of them. I very much doubt that Norton detects and remove iLivid.

Hi,
This is where the fully engaged chair / keyboard interface must come into play. Most of those problem children will have a small opt out selection buries in the screens as you go through the process of downloading something you really want.

It's to the point now where you must read carefully every word of every screen.

Threats are being released by the thousands daily. Security companies are always playing catch up. You are your best first line of defense against infections / threats.

Stay well and surf safe