Scans and ... Tracking Cookies

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Hi Athena :smileyhappy:

 

I hope you don't think I'm rude!

 

Just after I made this post...

I posted to another user with a similar problem to me.

Another member of the Symantec team posted back to me with some instructions.

I followed his Instructions and ran some experimental Scans - Slightly different to what you suggested.

However...

I did get some quite strange results.....

 http://community.norton.com/norton/board/message?board.id=nis_feedback&thread.id=55&page=3

 

Thank You for your help and Support!

Message Edited by Zana on 04-28-2008 09:18 PM

 

Hi :womanvery-happy:

 

As well as my problem with - Symantec Service Stopped Working - That I have already posted about!

 

I have another question about Norton 360 v 2

 

Just something that's worrying me a little :womansad:

 

I've Noticed that Norton 360 v 2 .....

Only seems to detect Tracking Cookies when it does a Quick Scan.

 

From a couple of websites that I regularly visit - And I know they leave Tracking Cookies.....

I'm sure I would have had a couple of Tracking Cookies when Norton has done a Background Full Scan.

But Norton 360 v 2 says - " No Risks Found "

 

Then a few days later...

Norton 360 v 2 will run a Background Quick Scan - And it will find the Tracking Cookies.

 

Unless!

Once Norton 360 v 2 has caught a particular Tracking Cookie it doesn't count the same one each time it comes across it.

e.g...

It will only count different Tracking Cookies found.

 

I don't know!

 

Perhaps someone could tell me the answer please :womanhappy:

 

 

PS. I have Norton 360 v 2  set to automatically FIX Tracking Cookies.

Message Edited by Zana on 04-28-2008 02:56 PM

Hi Zana,

 

Full System scan should detect the tracking cookies as Quick Scan does. It seems that you did not run the Quick Scan the same time as Full System Scan so I think it's possible you got the cookies at a later time. . Can you check this again on your system by running QuickScan and Full System Scan, one after the other without removing the cookies?

 

Thanks