I have scheduled a full security scan to run every week at the same time. I have looked in the scheduled scan report and noticed that they are not listed for the past month or so. Why would they stop running (or what would prevent them from running)?
@ koz83:
Things are different now in NIS 2012.
Please see this link:
Hope this helps.
Atomic_Blast :)
Thanks, but I was hoping for a more concere answer.
koz83 wrote:Hi everybody, sup?
Here's my question - Can scheduled scans be set ty days & not dates?
In NIS 2011, I could scan every Monday, Wednesday and Friday - no matter what month it is. But in NIS 2012, the closest I've come to that by setting scans on the days of the moth that Mondays, Wednesdays & Fridays fall on.
Any ideas?
You need to create 3 Custom Scans to achieve this. Each Custom Scan will have a Weekly scan schedule.
Here are the steps to create a Weekly scan:
- Open NIS 2012 and choose Scan Now > Computer Scan > Custom Scan.
- Click the 'Create Scan' link at the bottom of the Scans window.
- Give the scan a name eg Monday Scan. Choose a meaningful name here because the name for this particular scan will appear in the Security History log when it runs.
- On the '1 Scan Items' tab, select the drives that you want to be scanned.
- On the '2 Scan Schedule' tab, select 'Weekly' and choose the day (eg Monday) and the Start time for this scan.
- Click Save.
- You will be returned to the Scans window and you should now see your new Monday Scan listed.
Repeat the above steps to create your Wednesday and Friday scans and your done.
Great, sounds good - I just wish NIS 2012 made it easier like in 2011.
Thanks, elsewhere!
Wish it was like 2011 as well, but a good workaround.
Atomic_Blast :)
Thanks
Is there anyway to shut off norton completely so thay it does nothing,
Also which version 2012 or 2011 do you have more control over.
Hi north450:
There is a feature called Silent Mode that will turn off idletime background tasks for a selected period of time - the easiest way is to right-click on the Norton icon in your desktop system tray (taskbar) and choose Turn on Silent Mode - but this will not suspend your real-time anti-virus (AV) protection or NIS firewall. Your real-time AV and firewall have to be disabled separately and unfortunately there is no one button or setting that will temporarily suspend all NIS protection.
There is also a feature in NIS called Quiet Mode that automatically turns off background tasks when tasks that require high utilization of system resources is detected (e.g., burning of optical disks), and NIS can be configured to start Quiet Mode when a specific program starts running on your computer (Settings | Miscellaneous Settings | Silent Mode Settings | Quiet Mode Detection Of | User-Specified Programs | Configure).
I haven't upgraded to NIS 2012 yet, but I would have to say that the new Metered Bandwidth feature in NIS 2012 (see michaell's post here) offers slightly better control of these background tasks than NIS 2011. As far as I know, the major difference between background tasks in NIS 2011 and NIS 2012 is that Idle Quick Scans in NIS 2012 scan more files and take more time to complete than they do in NIS 2011 (see my comments here).
You might also be interested in reading Symantec employee ViralM's post here titled What's New in Norton Internet Security 2012 for more information on the new features in NIS 2012.
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Windows Vista Home Premium 32-bit SP2 * NIS 2011 v. 18.6.0.29 * IE 9.0 * Firefox 8.0.0
HP Pavilion dv6835ca, Intel Core2Duo CPU T5550 @ 1.83 GHz, 3.0 GB RAM, NVIDIA GeForce 8400M GS
Thanks for an excellent post
One more question
If you download a file and you know its a false postive how do you make sure its not deleted
or put in quarantine.
Is there a way to turn off Scheduled Scans in nis 2011 and 2012.
Hi north450:
The first thing I would do is to run a manual update for the trust ratings for your applications by clicking the Refresh button in the Application Ratings window (Performance | Application Ratings). This task is normally performed automatically by the background Norton Insight task but if this task hasn't run recently it's possible that that Download Insight or File Insight doesn't recognize the file's digitial signature or trust its reputation and will automatically move it into quarintine.
If updating your Application Ratings doesn't fix the problem I would file a False Positive Report (see instructions here) and then wait a day or two for Symantec to test the file and deliver an updated whitelist via LiveUpdate so your file isn't flagged as malware and can be safely downloaded and/or installed.
If you're in a rush and you're absolutely sure the file is safe you can create a scan exclusion in your NIS settings. Please see Administrator Tony Weiss' post here titled Clarification on WS.Reputation.1 Detection for information on how to recover quarantined files and create AutoProtect exclusions for your file in your settings (Settings | Computer Settings | AntiVirus and SONAR Exclusions).
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Windows Vista Home Premium 32-bit SP2 * NIS 2011 v. 18.6.0.29 * IE 9.0 * Firefox 8.0.0
HP Pavilion dv6835ca, Intel Core2Duo CPU T5550 @ 1.83 GHz, 3.0 GB RAM, NVIDIA GeForce 8400M GS
http://uk.norton.com/theme.jsp?themeid=svchost_exe
What happened?
On April 21, 2010, McAfee released a virus signature that incorrectly identified a core Windows operating system file called SVCHOST.EXE as a threat. When McAfee's products incorrectly detect SVCHOST.EXE as malware, the file may be deleted from the computer or quarantined, but without access to this critical operating system file, Windows fails to load properly and can cause significant system instability. For example, when this occurs Windows may shut down the computer and when the user attempts to re-start, the machine may become completely inoperable.
If Norton does not give an option to ignore its possible that NIS can do the same as McAfee.
Norton is far superior to McAfee but mistakes can happen.
How do you prevent this from happening.
Thanks
Hi,
You asked "How do you prevent this from happening." The only way I know to eliminate mistakes is to eliminate the humans involved.
We all do our best and ask others to assist but it happens and we then work to clean up and correct.
Best answer I can provide - I'm only human
Thanks
Is there anyway to set up norton in interactive mode where they give you an option
to ignore (do nothing) delete or quarantine.
For an experienced user that might be an solution.
An exe does not open automatically.
It can be runned with sandboxie.
north450 wrote:How do you prevent this from happening.
The best solution is to use disk imaging backup software (or the built-in functionality in Windows 7) to create saved images of your entire system that you can store on an external hard drive. You can then recover quickly from any calamity. The McAfee issue is not the only sort of disaster that can befall your computer, nor is it the most likely. With a recent backup image you can recover from almost anything - without it, your data is at risk from many, many possible things that can, and do, occasionally go wrong.
Hi north450:
As SendOfJive said, you could have a catastrophic failure of your Windows OS at any time - say from a Windows Update that doesn't install properly - and you should always have a backup of your important files. If you don't have an external USB hard drive for creating a backup image (which I highly recommend), remember that your Windows OS has a built-in System Restore that you can use to undo changes to your system files and restore your operating system to an earlier point in time that can be used in emergencies. In Vista, System Restore can be found at Start | Control Panel | System | System Protection.
It's not uncommon for malware to try and disguise itself by using file names that "spoof" well-known Windows system files, so even the most experienced user might miss something if they turned off the NIS heuristic (behavioural) scanning and tried to monitor file downloads on their own.
I'm not an expert on the technology used by Sandboxie but this is a quote from the Sandboxie FAQ:
Sandboxie may be your first line of defense, but it should certainly be complemented by the more traditional anti-virus and anti-malware solutions. These solutions can let you know if your system does become infected in any way. Typically, those other solutions employ various forms of pattern matching to discover malicious software and other threats.
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Windows Vista Home Premium 32-bit SP2 * NIS 2011 v. 18.6.0.29 * IE 9.0 * Firefox 8.0.0
HP Pavilion dv6835ca, Intel Core2Duo CPU T5550 @ 1.83 GHz, 3.0 GB RAM, NVIDIA GeForce 8400M GS
System Restore will be of no use in recovering your personal data, and has many other limitations. It is not a substitute for backing up and does not serve the same purpose as a disk image. It can be useful for rolling back recent changes to your system but it is not designed to fully recover a total loss, as an image can, and it is completely useless in cases of hardware failure.