Secure VPN blocking outlook emails

VPN is blocking Outlook Emails from loading.

Solutions online dont seem to apply. ie I dont have 'settings at the top of page' or 'Split Tunnel' or Options.

Apart from turning off VPN when using Emails, does anyone have a solution.

[Edit: Calrified the subject]

Email clients will block access from known VPN IP addresses to protect the owner's Account. 

Split tunnel will only work if you are accessing your email from a locally installed email client, like Outlook or Thunderbird.  The setting is found from the new My Norton interface. Click on the down arrow beside Turn on/off beside the VPN feature. Then click on Settings and then click on Split Tunnel. Then click Add and add the .exe file for your email client.