I have an error message that is popping up regularly.
Security Alert (Norton Premium Services & One Click Support Player is not responding)
Windows gives me a few methods of "solving" the problem, but I'm not sure what is happening or how to properly stop it.
The "details" read:
Description:
A problem caused this program to stop interacting with Windows.
Problem signature:
Problem Event Name: AppHangB1
Application Name: hsplayer.exe
Application Version: 10.5.0.5
Application Timestamp: 4b0ae2d2
Hang Signature: 77b1
Hang Type: 4
OS Version: 6.1.7601.2.1.0.768.3
Locale ID: 1033
Additional Hang Signature 1: 77b1a73db21cda3cc05b8e40057545b3
Additional Hang Signature 2: 74ad
Additional Hang Signature 3: 74ad54bbb5081528a801b224fb50e95b
Additional Hang Signature 4: 89c0
Additional Hang Signature 5: 89c0672459ca555ec7061f336293a48b
Additional Hang Signature 6: d9d3
Additional Hang Signature 7: d9d33fddb38b1ed50782e7076daba531
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Any idea what is happening, why, if it's serious, and what I can do to get this to stop?