My old Norton version 22.xxx did have 24 hour time frame but the new 24.xxx, has set it up as the american time frame, that is with AM/PM and 12 hours. My computer is set in the European way as 24 hours. How can I change this to 24 hours?
Product & version number: 24.10.9535
OS details: Windows 11
Hello @Gretar
And you’ve run Norton LiveUpdate + Restart (not Shut down)? Repeat?
And you’ve run Norton QuickScan?
Maybe, new [NRnR] or better option → fresh norton_360_online_setup.exe pulled from your Norton account will pick up your machine time format.
Or, maybe “regional time format” is ________?
v24 installer has a language option.
I’m not finding English (EU)
Note: I am finding
No notion whether clean install will pick up 24 hour time format.
Were my machine. I’d want clean v24 install regardless. Just me.
Caveat: I’ve done v24 clean install…a few times.
Lets ask Community
Thanks bjm for your answer. The language pack seems to be US english (at least there is USA flag) not UK english. Perhaps it did not extract (locales) en-GB.pak while installing, same with the GB.jason pak. I think that you can not install this .pak and .json file manually. Perhaps clean install will fix this, but I am not going to try that now.
Perhaps the community have some suggestions.
I am UK based, seems a mixture of 12 & 24 hour time. History shows 24 hr format & date day/month/year. Quick scan settings to set run time are in 12 hour format. Some logic here but can’t think what.
Hi mgirons, my history is in 12 hour format and date month/day/year.
Hello @Gretar
Norton subscription from Norton direct or 3rd party?
Please let us know “time/date” format…if/when you clean install.
Hello @mgirons
Norton subscription from Norton direct or 3rd party?
Hi, it was from 3rd party, amazon.co.uk
Thanks…I’m wondering whether 3rd party vs direct makes a difference.
fwiw ~ something I recall
for example:
Hi, perhaps this is the problem even if it is bought through amazon uk, but it was only the license key that I did buy. I have another computer that has not been upgraded to Norton 24, activated with the same key. It will be interesting to see if there is same issue. Try that tomorrow.
bjm.
Original purchased years ago on CD install disc from retailer in Norton box, then it was, I believe, Norton Internet Security. Dread to think how many years ago that was, got to be in the region of 20 years.
Hi, the time and date is the same on my laptop after upgrading to norton 24.xxx., US PM/AM and mm/dd/year not european 24 hours and dd/mm/year and also it has US english language. Put up on two different computers but with the same license. Did renistall norton 360 on my computer and nothing did change. It would be interesting to see if someone did get the UK english (see photo USA flag, should perhaps be UK flag)
Did forgot to send picture before update to 24.xx and after.
Maybe, open support ticket and offer to send debug logs?
Thanks bjm. I will do that.
I will send it in as a bug, program works as it should do and this is not a major issue but something that they will fix, except I am the only one with this problem.
Curious!! This is for Windows 10 Pro latest version / build. Its the same for Windows 11. Wondering if changes here and a restart will cause Norton to force global settings.
Update: The system global time changes Norton doesn’t recognize the changes
SA
Hi SoulAsylum, thanks for answer. My region settings are 24 hours and dd/mm/year. I think this it has something to do with Norton locales it does not set up UK locale only US. As with some programs if you change it from US english to UK english then it will change time and date formats.
One interesting that I did notice is that if you go to Settings/Notifications - Notification settings then it is 24 hours.
I concur your findings my side as well. Norton evidently IS seeing the Windows global settings yet, is also ignoring them within the suite. We need the Administrative Settings ability back. We have almost zero control of too many things which I am positive is by design.
SA