I just downloaded NF for my iMac running 10.8.5. I have three users specified in the Preferences/Users & Groups - myself as "admin", and my two sons as "standard." I created the settings on the norton website and can see the Norton Quick Menu in top bar. Right now, I have logged in as myself, and the Norton Quick Menu says, "angelabrittain is not being monitored by."
However, when I log in as either one of my sons (whose specifications I set up for monitoring) - nothing happens when I get on Safari (I have downloaded the extention as well.) I have done searches on words that they should not have access to, and up they pop!!
Is this somehow related to the System Preferences/Users & Groups that I have set up? How does NF know which child is using the computer?
I don't mean to sound like a broken record if this question has been answered. I've looked for it and couldn't find one to answer me.
Please be patient . . .
And, thank you,
Angela