Sharepoint issues

Norton 360 for Windows
1

Issue abstract:
Hi. I am having problems accessing Sharepoint files (OneDrive) across my PC and portable. I’m wondering if this is related to Norton, as they are both using it. Basically, I get a message that the user (my e-mail address) is not registered, when I know this is not the issue.

Detailed description:

Product & version number:

OS details:Windows 10 home

What is the error message you are seeing?

That didn’t work

We’re sorry, but [user] can’t be found in the [client]-my.sharepoint.com directory. Please try again later, while we try to automatically fix this for you.

If you have any supporting screenshots, please add them:

2

Try disable norton temperery and see if that works if it dont works after that then it is possible
Nortons firewall you need to set to enable where onedrive is

3

Thanks. I should have thought of that. I’ve tried disabling the firewall already, with no luck. I’ll go check how to disable Norton as a whole.

4

Hi again. No luck with that either. Maybe it has nothing to do with Norton. Several people have also complained about Sharepoint since I started asking.

5

then it is possible that and not norton